Book A Free Online Hair Loss Doctor Consultation

What To Expect In Your Consultation

Choose a time that suits you. A doctor will speak with you by video or phone about your hair loss and your options. If our care isn't the right fit, we'll give you honest, free advice on your best next steps.

How it works

  1. 01

    Book a time that suits you.

    If you can't find a suitable time, get in touch with our team and we'll organise something that works.

  2. 02

    Talk with your doctor.

    Share with your doctor your hair loss situation and goals. If you have a particular treatment in mind, you can mention it for a professional opinion. Ask any questions you may have, your doctor will also ask you some questions in return.

  3. 03

    Get honest advice.

    If suitable, your doctor will recommend an appropriate treatment and indicate what results you might expect.

  4. 04

    Decide in your own time.

    The consultation is free, and you choose whether to go ahead.

What to have ready

Although not necessary, we recommend completing the 2 Minute Hair Loss Assessment before attending your consultation, such that your doctor can review your information and hair loss photos ahead of your consultation. Nothing else is necessary.

Who a consultation suits

Most men who book are noticing a receding hairline or thinning of the hair. Our care is built for men at Norwood stages 1 to 5, which covers early thinning through to moderate loss. Knowing your stage is not necessary as your doctor can make the assessment.

A consultation also suits you if you are not sure whether it is male pattern hair loss or something else, or you want to understand your options before deciding anything.

Who it may not suit

If your hair loss is at Norwood stage 6 to 7, we will tell you honestly if a hair transplant or another option is likely to suit you better, and point you in the right direction.

Some kinds of hair loss need to be looked at in person, such as sudden bald patches, or hair loss with a painful, red or scaly scalp. Your doctor will tell you if that applies. Our post on who to see for hair loss explains the options.

What Happens After Your Consultation

If a treatment suits you and you choose to go ahead:

  1. Signing up

    We will send you an email with links to subscribe and complete a Patient Services Agreement.
  2. Your medication is made and express delivered

    Our Australian compounding pharmacy makes your treatment and delivers it to your door in discreet packaging.
  3. Ongoing care

    You get unlimited ongoing check-ins with your doctor at no extra charge.
  4. Our guarantees

    There is no lock in. You can pause, skip or cancel at any time. A 6 month money back guarantee also applies.

If treatment is not right for you, the consultation is still free and you keep the advice.

Is this a real doctor?

Yes. Your consultation is a live conversation with an AHPRA registered doctor, not a questionnaire that someone signs off. The Medical Board of Australia sets expectations for doctors who see patients by telehealth, and our doctors work to them.

Your privacy

Your consultation is confidential. Our Privacy Policy explains how we collect, store and protect your photos and health information.

FAQ

Frequently asked questions

Is the consultation really free?

Yes, the consultation is free and there is no obligation to start treatment afterwards.

How do I take the consultation?

You can take your consultation by video or phone, from wherever you are in Australia. After booking we will send you a meeting link.

What if I am not sure I want treatment?

That's fine. Many men book to understand what is happening and what their options are. You can ask anything and decide afterwards.

Is the consultation confidential?

Yes, all of your information is stored securely and confidentially according to our privacy policy.

Can I cancel or pause after I start?

Yes, there is no lock in contract. You can pause, skip or cancel your plan at any time. We also offer a 6 month money back guarantee.